Turn conversations into qualified business.
ATOM Business Platform gives South African businesses one intelligent workspace to capture leads, respond instantly, qualify opportunities, book appointments, manage follow-ups and measure revenue.
Everything between the first enquiry and the next sale.
ATOM is not another inbox. It connects conversations, qualification, CRM, automation, referrals, reporting and billing into one operating system for your business.
AI Conversations
Use ATOM Built-in AI with no model credits, or connect OpenAI. Both follow the same business rules, services, tone and qualification logic.
Lead & Enquiry CRM
Keep customers separate from service enquiries, scores, pipeline stages, notes, locations and qualification history.
WhatsApp Automation
Receive enquiries, qualify customers, hand over to humans, resume automatically and retain a complete conversation trail.
Bookings & Follow-up
Move qualified opportunities into calls, appointments and automated follow-up without losing context.
Referral Marketplace
When you do not offer a requested service, connect the customer with another suitable ATOM business and track referral earnings.
Revenue Intelligence
See customer profitability, provider costs, margins, usage, invoices, referral credits and operational performance.
From “Hi” to a sales-ready opportunity.
ATOM keeps the journey structured while the conversation stays natural.
Connect
Connect WhatsApp, Facebook/Instagram leads, email and the services you sell.
Configure
Name your assistant, choose a tone and let the setup wizard build service-specific qualification flows.
Engage
ATOM responds, understands the service required, asks the right questions and captures the answers.
Convert
Your team receives a qualified enquiry with context, location, score and next action — ready to close.
An assistant built around your business — not the other way around.
Tell ATOM what you sell. It uses your service catalogue, knowledge base, qualification rules, handover preferences and tone to run customer conversations consistently.
Choose the capacity that fits your business.
Every package includes the ATOM core platform. Limits and advanced capabilities scale with your plan. Once-off setup is charged in full; first-month subscription and limits are pro-rated.
Starter
For small teams starting to automate lead response.
Professional
For growing businesses that need qualification, booking and multi-channel follow-up.
Business
For larger teams, higher volumes, multiple branches and advanced controls.
White-Label Reseller
Run your own branded ATOM-powered platform with reseller Super Admin, downstream customer management, white labelling, billing and master support connectivity.
Turn services you do not provide into referral opportunities.
If a customer asks for something outside your service catalogue, ATOM can find participating businesses nearby, request customer consent and create a trackable referral instead of ending the conversation.
Built to make customer operations simpler.
DigiMarkSA built ATOM Business Platform as a practical business platform: one place to manage customer enquiries, intelligent assistants, staff handovers, service workflows, reporting and recurring billing.
The platform is designed around real operational workflows — so a business owner can configure what the company does and let ATOM build the supporting customer journey, rather than needing to understand AI prompts, APIs or automation logic.
Questions businesses usually ask.
Put your customer journey on autopilot — without losing the human touch.
Choose a package to create your account, or contact us if you would like to discuss the platform first.